Privacy Policy

Privacy Policy

Introduction

Welcome to https://4×4-parts-and-accessories-mcallen-texas.rgv4x4shop.com (referred to as “our website” or “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in accordance with various international privacy laws and regulations, including but not limited to:

• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
• Quebec Law 25
• General Data Protection Regulation (GDPR) of the European Union
• Lei Geral de Proteção de Dados (LGPD) of Brazil
• California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
• Utah Consumer Privacy Act (UCPA), Connecticut Personal Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This policy applies to all aspects of our website, including but not limited to:

1. Our online platform and all associated web pages.
2. Mobile applications and services offered by us.
3. Interactions between users and our team through emails, calls, or texts/SMS.
4. Third-party platforms linked to our website (e.g., social media sites), which have their own privacy policies that govern data collection.

Processing Activities

This policy covers personal data processing when you:

1. Sign up and use our applications, services, or create an account as an authorized user.
2. Visit our websites linked to this Privacy Statement.
3. Communicate with us via newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

1. Account Information: Details related to your account creation and management, such as usernames, passwords, and contact preferences.
2. Payment Information: Credit card details, billing addresses, and payment transaction records for processing purchases and refunds.
3. Financial Information: Bank account numbers (if stored) and financial history, strictly used for fraud prevention and secure transactions.
4. Purchase Information: Product order history, quantities, prices, shipping addresses, and order status updates.
5. Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience, provided you have granted permission.
6. Location Data: Geographic location data when you interact with our services, used for location-based services and marketing (with your consent).
7. Feedback: Comments, reviews, or responses provided by users regarding our products and services.
8. Social Media Information: User profiles and content from social media platforms when users choose to engage with us on these platforms.
9. Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through various means: user input forms, account settings, payment gateways, analytics tools, browser cookies, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We use cookies to improve your experience on our website and for analytical purposes:

1. Strictly Necessary Cookies: Essential for navigating the website and enabling basic functionality.
2. Preference Cookies: Remembering user preferences to enhance personalized content delivery.
3. Analytics Cookies: Tracking user behavior to analyze trends, administer sites, and improve overall performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, or as required by law. Upon request or when no longer needed, we securely delete or anonymize your personal information. This process ensures that your data is not retained beyond its useful life.

Data Protection Measures

We implement robust security measures to protect your personal data:

• Encryption: We use encryption protocols for secure communication and data storage.
• Secure Third-Party Processing: Our partners adhere to strict privacy standards, ensuring the security of data during processing.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal information from them. If you believe we have collected such data by mistake, please contact us immediately so we can take appropriate actions.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction:

• You have the right to access, rectify, or erase your personal data held by us.
• You can request restrictions on data processing, portability of data, and object to certain uses of your information.
• You are protected from discrimination for exercising your privacy rights.

To exercise these rights or make data-related inquiries, please contact our Data Privacy Team using the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

For privacy-related inquiries, unsubscribe requests, data access, or complaints, please contact us:

• Email: contact@4×4-parts-and-accessories-mcallen-texas.rgv4x4shop.com
• Address: 4X4 Parts & Accessories, Privacy Team, [Your Address]